PLEASE NOTE: DUE TO THE CURRENT COVID19 GLOBAL PANDEMIC, SALTSUIT WILL NOT BE ACCEPTING ANY RETURNS OR EXCHANGES UNTIL FURTHER NOTICE. ALL SALES ARE FINAL UNTIL FURTHER NOTICE.
SHIPPING & DELIVERY WE SHIP WORLD WIDE! BUT PLEASE EXPECT DELAYS IN RECEIVING YOUR ORDER DUE TO THE CURRENT COVID19 GLOBAL PANDEMIC.
PLEASE ALLOW 5 BUSINESS DAYS FOR DOMESTIC NEW ZEALAND ORDERS. PLEASE ALLOW AT LEAST 10 BUSINESS DAYS FOR ALL INTERNATIONAL ORDERS. PLEASE NOTE AT TIMES UNEXPECTED DELAYS MAY OCCUR WHICH SALTSUIT HAS NO CONTROL OVER AND IS NOT RESPONSIBLE FOR, HOWEVER WILL ALWAYS DO OUR VERY BEST TO HELP IN THESE SITUATIONS AND CAN ALWAYS LOOK INTO WHY THERE MAY HAVE BEEN A DELAY.
PLEASE BE SURE TO ADVISE OF A CONTACT PHONE NUMBER WHEN ORDERING (THIS IS REQUIRED BY ALL POSTAL SERVICES). ORDERS CANNOT BE CANCELLED AFTER THEY HAVE BEEN CONFIRMED THROUGH OUR WEBSITE. WE DO NOT OFFER EXCHANGES FOR 'ON SALE' OR DISCOUNTED PRODUCTS.
PLEASE NOTE SHIPPING TO PO BOXES CAN SOMETIMES CAUSE DELAYS AS GENERALLY SHIPMENTS REQUIRE A SIGNATURE ON DELIVERY.
SOME CERTAIN OUT OF RANGE COUNTRIES/AREAS NOT SUPPORTED BY THE DELIVERY SERVICE NETWORK WILL BE SHIPPED WITH REGULAR EXPRESS POST (10 BUSINESS DAYS).
IF A PACKAGE IS UNDELIVERABLE, THE CUSTOMER WILL BE HELD RESPONSIBLE FOR ANY RETURN AND ORIGINAL SHIPPING CHARGES. TO PREVENT THIS FROM HAPPENING PLEASE LOOK OUT FOR ANY DELIVERY ATTEMPT NOTIFICATIONS. PLEASE NOTE WE ARE NOT ACCOUNTABLE FOR ANY ORDERS THAT HAVE BEEN MARKED AS DELIVERED NOR WHERE DELIVERY ATTEMPTS HAVE BEEN MADE.
SALTSUIT IS NOT RESPONSIBLE FOR ANY CUSTOMS CHARGES OR LOCAL TAXES DUE TO INTERNATIONAL SHIPMENT. PLEASE FAMILIARISE YOURSELF WITH YOUR COUNTRIES REGULATIONS AS PAYMENT OF THESE DUTIES MAY BE NECESSARY TO RELEASE YOUR ORDER.
OUR PACKAGING AS AN ECO CONSCIOUS BRAND, WE USE ZERO PLASTIC PACKAGING FOR ALL CUSTOMER SHIPMENTS. OUR CARBON FOOTPRINT WILL ALWAYS BE ONE OF OUR TOP PRIORITIES. WE ENSURE SUSTAINABILITY IN ALL AREAS OF OUR BUSINESS, FORM THE WAY WE PRODUCE TO THE PACKAGING WE USE... ALL OUR PRODUCTS ARE 100% FAIR TRADE.